Insurance is designed to help you out when the unexpected happens.  Whether it was a car accident, fire, theft, hail or something worse we're here to help guide you through the claims process.

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If there's any chance a person was injured as a result of the accident in questions then you are requried to file a claim if you want the insurance company to help you cover this loss.

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Occasionally there are some situations that arise where it might not make sense to file a claim.  Things like questionable hail damage, minor property damage, etc. are all things that may be best handled outside of insurance.  The worst thing you can experience is filing a claim that doesn't pay anything out only to have your rates increase the next year.  We want to help guide you in making these decision because keeping your claim history clean will likely help to keep your rates down.  If you think you may have a situation that is even the least bit questionable please read this and give us a call before reaching out to the insurance company.

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If your situation is clearly one that needs to be claimed we want to help make the process as smooth as possible for you.

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• The first thing you'll need to do is make sure that everyone is safe and that the proper authorities (police, fire, medical) have been notified, if necessary.

• Once the situation feels under control please contact your insurance carrier directly to notify them of the claim.  You can find their phone number for claims on your auto insurance cards or on your home policy.  If you aren't sure who your insurance is through please contact our office immediately and we'll help you get in touch with the right people.  Claim contact information for our carriers can also be found here.

• If, during the claim process, you ever feel as if the insurance carrier is not handling things properly or if you feel like you just need some help please feel free to reach out to us.  We'll do everything we can to work with you and the carrier to bring the claim to a satisfactory conclusion.